Communication Skills
Crisis series, Part 3: Rebuilding trust
(COURSE DURATION: 30 MINUTES)
This is part three of our in-depth look at handling a crisis with our expert, Sean Ryan.
In this section we'll cover:
In this section we'll cover:
- How two social media giants fared with rebuilding trust
- Short and long-term approaches to rebuilding trust
- How to apologise following a crisis
- What to do when journalists attack
- The role of internal comms following a crisis
Price: £295 + VAT
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