Communication Skills

Crisis series, Part 3: Rebuilding trust

(COURSE DURATION: 30 MINUTES)

This is part three of our in-depth look at handling a crisis with our expert, Sean Ryan.

In this section we'll cover:

  • How two social media giants fared with rebuilding trust
  • Short and long-term approaches to rebuilding trust 
  • How to apologise following a crisis
  • What to do when journalists attack
  • The role of internal comms following a crisis

Price: £295 + VAT

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